1. Request for refund is made within 48 hours after product purchase.
2. Product cannot be properly installed on your PhpFox site. This means that both you and the CodeMake.Org staff are unable to install the product properly on your CodeMake.Org site using the FTP, database access and site admin details of your CodeMake.Org site.
3. Problems or errors faced in product installation are not caused by any modifications made to CodeMake.Org or another related apps/themes on your site.